Cyclone Motorcycle Rescue - Towing and Transport
           817-308-9086
Testimonials
 
Comments

       

12/9/14   Stuck twice on a battery and you were there to save me. Thanks again.   bossF and SirO”  

Aug 2014 Hi, Had you tow me before and loved the service! i am moving from Grapevine to Garland and wondered if you could transport my vespa scooter on Saturday September 6? Warren Lyng

  8/6/14  Fetch and Ed,  Thanks so much!  You were awesome in the way you helped - that's the kind of people I think of when I need anything.
Safari did their job but would rather have known I could have called you in the first place.  Word of mouth works - I will make sure to tell my story to
other bikers.  (Of course - I crashed hard and walked away!) :)   Don Z

7/12/14  1AM  Fetch & Larry       I WAS ON MY WAY HOME FROM GYM AT 1 IN THE MORNING AND BROKE DOWN ON 287 IN MIDLOTHIAN,   I CALLED MY ROADSIDE ASSISTANCE AND WAS EXPECTING TO BE OUT THERE ALL NIGHT ON THE SIDE OF THE ROAD,   WELL CYCLONE [MOTORCYCLE] RESCUE CALLED AND LONG STORY SHORT, THEY HAD ME HOME WITHIN AN HOUR,   ALL I CAN SAY IS THE LADY OWNER AND HER HELPER WERE GREAT, VERY FRIENDLY AND VERY PROFESSIONAL,   THEY HAD A VERY PROFESSIONAL AND CLEAN TRAILER, REALLY PUT ME AT EASE ABOUT HAVING MY BIKE TOWED,  NOT WHAT I WAS EXPECTING, I WOULD AND WILL RECOMMEND THEM TO ALL MY FRIENDS AND ANY OTHER BIKER THAT I SEE THAT NEEDS HELP. AGAIN I AM AMAZED AT THE SERVICE AND THEIR ATTITUDE, ESPECIALLY CONSIDERING WHERE I WAS, AND THE TIME OF NIGHT, I FIGURED IT WAS GONNA BE AN ALL NIGHTER, THANK YOU BOTH FOR ALL YOUR HELP, AND LIKE I SAID IF FOR ANY REASON I BRAKE DOWN AGAIN I WILL NOT HESITATE TO CALL YOU AGAIN, YOU GUYS ARE AWESOME AND VERY FRIENDLY, AND A BIKER IN NEEDS BEST FRIEND.F IVE STARS........ THANKS   JIM COMBS..

April 9, 2014   
I wanted to express my appreciate for all your assistance at the Medal of Honor escort yesterday afternoon.   I was the one having all the battery issues and you guys provided transportation to Adam Smith Texas Harley. Fortunately, it was just the battery and they had me back on the road in about an hour. Thank you for providing the transport at no charge; it was truly a blessing.   Dwayne McKee


6/16/13 
  After a hot ride back from out-of-town,  my rented Harley got a flat. I called for assistance and within 20 minutes Tom Faoro and Jeff Wyatt of Cyclone Motorcycle Rescue, Towing & Transport were there.
  Tom and Jeff had the bike loaded in their covered trailer and strapped down in a matter of a few minutes. The ride to the dealership in the cool a/c of their truck was great as well as the conversation. My girlfriend and I were in stitches.
  Once the bike was dropped off at the dealership Tom said he would wait to see how Harley would assist us getting home. After checking in the bike the HD Dealership said they couldn't help us so Tom and Jeff took us to drop off their truck and Fetch took us to my girlfriend's apartment. Fetch brought snacks and cold water for the ride.
  This group understands customer service and they go above and beyond to assist the rider. They will get my business and my recommendation from this point forward!
  Thank you Tom, Jeff and Fletch for ending our ride on a GREAT note!
   David “Doc” Wells  6/16/13
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Hey Fetch, I will absolutely like you on Facebook. Cyclone Motorcycle Rescue provides excellent service for us in Texas. Whenever we have a breakdown in your area, you are our first call, period!  JR @ MOTORCYCLE TOWING SERVICES LLC 5/30/13 
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Your guys rescued my friend David on his trike about 2 weeks ago. You were very quick and professional. I would not hesitate to recommend you to anyone.   - Geno, AMERICAN MOTORCYCLE TRADING CO  3/23/13 
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Dan  Falls Comments  :  Just wanted to drop you a note and say thank you again for your fast and friendly service this afternoon. Having a stranded bike is no picnic but friendly and prompt assistance goes a long way to ease the pain. I will recommend Cyclone Motorcycle Rescue to everybody I know.  3/16/13
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Today's Tow  FROM: Pat Millar
TO: CycloneCycleRescue@sbcglobal.net
Thank you. It is rare in this day and age to receive this high level of customer service and professionalism from any type of company. The customer service was excellent from the phone call to arrange the tow, to the two gentlemen who picked up my bike exactly at the time promised, the care in loading the bike in a great enclosed trailer, and the call that my bike had arrived at the service center. I appreciate your great company and will certainly be a repeat customer as well as refer you to my friends. The tow fee quoted originally seemed steep but was worth every penny when I came to realize the high level of service that your company provides. I enjoyed being treated like a valuable customer. Thanks so much!! Pat Millar, Rhome, TX  2/14/13
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12/16/12 CMA member Craig Lambert said I thank you guys for yesterday! I know you did some haulin & hopefully a lot more than I know of! I must say this: when we contacted you for someone on the roadside & you gave an estimated time of arrival ..... You wee not even 1 minute off ...WOW, how did that happen?!! Cool. Any way I hope it was a good day for you.
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This is Boozefighter Country Boy, thx for picking me up Saturday night! You guys gave me a sheet with names and numbers to roadside assistance companies....I want to get set up. I gave out all your cards already, yall are awesome!
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Motorcycle Towing
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Testimonials, cont.....
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To all: Ever been on a trip, broke down late at night, had to abandon your bike in a ditch on a dark country road, ride bitch back to base camp and figure how at midnight you were going to get your bike back home to Grapevine 250 miles away? Then you've never been on a Harley!
That was my situation.
I tried calling tow services in the nearest cities within 100 miles with no luck. Progressive and especially the Harley 800 numbers were a joke.
Then a bud suggested calling Cyclone Motorcycle Rescue. Ok, what luck am I going to have calling a service in DFW 250 miles away?
The rest of the story goes like this: At 11:45pm on a Friday night I called Cyclone. A human answered the phone on the first ring. Her name was Fetch. I told her my story and the first thing she said was "We can come get you."
Great, I asked when? The surprise was when she said they could leave right away and be there by dawn.
Of course, then came the price. Fetch told me and I immediately said come on without hesitation. Very, very reasonable considering my other options.
The real value came after they arrived. They had all the necessary tools and equipment for any situation. Not a pick- up with a lift or a open trailer but an enclosed TRAILER!
We had the bike loaded and secure in the trailer and were on the road just after dawn. They gave my bike a tow to my preferred dealer and myself a ride home in the backseat of a nice truck. All before noon!
Great job Tom and Fetch.
Although I hope to never need you again, I ride a Harley and you can be sure to expect a call from me in the future! Plus from some of the buddies I ride with.
John Glover  
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Fetch and Tom not only show up to carry your ride home they bring refreshments knowing your wait is often in heat and dust - this caring treatment brings well earned repeat business -
DB@Thunder Roads Texas
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Good folks to have on your side if you are stranded!
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1/10/12
What a joy to see Fetch & Co at The Big Texas Toy Run in both Dallas & Ft Worth again this year.
They are there every year to assist any rider with a bike related issue, with a FREE tow to the end point.
Fetch says they cannot always donate cash, but can always donate time!
I have seen this gal & her husband walk the streets of Ft Worth in freezing weather offering FREE jump starts!
Thanks again, Fetch & Tom, for giving back to The Big Texas Toy Run in this manner. GL Dec 2011
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I was so happy to see an enclosed trailer arrive when my custom painted chopper broke down in the middle of nowhere. And when they handed me a bottle of cold water, I was sure this company was "about the rider".
As I sat in their air-conditioned truck, I was able to watch on a video screen as they loaded my bike with ease and care, secured it with soft tie straps, double checked for security and we were on our way in no time. We arrived at the Harley Shop where all were greeted with smiles. The driver introduced me to the service manager and went back out to unload my bike. They hung around to make sure I had a ride home, which I did not, so they took me home at no extra charge!! I felt Cyclone Motorcycle Rescue did in fact come to my rescue!!
Norman Zilinski, August 2011
 
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“In this day and age, it’s hard to find a company you can trust.
Cyclone Motorcycle Rescue, Towing and Transport was recommended to me by a friend, and now I know why – the quality of service I received was outstanding. These folks took care of my bike like they owned it!
Keep up the good work!”
Kevis Johnson
 
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“The level of service at Cyclone Motorcycle Towing is fantastic.
Having been a customer for many years, I am consistently impressed by the professionalism of every staff member I have come in contact with.
Thank you! Joel Dobbs, NRH July 2009”
 
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Cyclone came out on Christmas Day to tow my bike!! And did not upcharge "holiday rates" !! Merry Christmas!!
Mike Dec 2008
                 
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About a year ago my wife crashed her motorcycle while on a ride, around Mineral Wells. Cyclone came to pick up her motorcycle, loaded it in their trailer and took us back home quickly and safely. The motorcycle arrived home without any additional damage and because of their willingness to work late we were able to get it back home on the same day.
I wish no fellow rider ever has to be towed back home, but if you do need towing services, you can count on Cyclone  !
Piero Maggiani, CFO - Brazil at Regus,  December 9, 2008
 
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