To all: Ever been on a trip, broke down late at night, had to abandon your bike in a ditch on a dark country road, ride bitch back to base camp and figure how at midnight you were going to get your bike back home to Grapevine 250 miles away? Then you've never been on a Harley!
That was my situation.
I tried calling tow services in the nearest cities within 100 miles with no luck. Progressive and especially the Harley 800 numbers were a joke.
Then a bud suggested calling Cyclone Motorcycle Rescue. Ok, what luck am I going to have calling a service in DFW 250 miles away?
The rest of the story goes like this: At 11:45pm on a Friday night I called Cyclone. A human answered the phone on the first ring. Her name was Fetch. I told her my story and the first thing she said was "We can come get you."
Great, I asked when? The surprise was when she said they could leave right away and be there by dawn.
Of course, then came the price. Fetch told me and I immediately said come on without hesitation. Very, very reasonable considering my other options.
The real value came after they arrived. They had all the necessary tools and equipment for any situation. Not a pick- up with a lift or a open trailer but an enclosed TRAILER!
We had the bike loaded and secure in the trailer and were on the road just after dawn. They gave my bike a tow to my preferred dealer and myself a ride home in the backseat of a nice truck. All before noon!
Great job Tom and Fetch.
Although I hope to never need you again, I ride a Harley and you can be sure to expect a call from me in the future! Plus from some of the buddies I ride with.
Fetch and Tom not only show up to carry your ride home they bring refreshments knowing your wait is often in heat and dust - this caring treatment brings well earned repeat business -
DB@Thunder Roads Texas
Good folks to have on your side if you are stranded!
What a joy to see Fetch & Co at The Big Texas Toy Run in both Dallas & Ft Worth again this year.
They are there every year to assist any rider with a bike related issue, with a FREE tow to the end point.
Fetch says they cannot always donate cash, but can always donate time!
I have seen this gal & her husband walk the streets of Ft Worth in freezing weather offering FREE jump starts!
Thanks again, Fetch & Tom, for giving back to The Big Texas Toy Run in this manner. GL Dec 2011
I was so happy to see an enclosed trailer arrive when my custom painted chopper broke down in the middle of nowhere. And when they handed me a bottle of cold water, I was sure this company was "about the rider".
As I sat in their air-conditioned truck, I was able to watch on a video screen as they loaded my bike with ease and care, secured it with soft tie straps, double checked for security and we were on our way in no time. We arrived at the Harley Shop where all were greeted with smiles. The driver introduced me to the service manager and went back out to unload my bike. They hung around to make sure I had a ride home, which I did not, so they took me home at no extra charge!! I felt Cyclone Motorcycle Rescue did in fact come to my rescue!!
Norman Zilinski, August 2011
“In this day and age, it’s hard to find a company you can trust.
Cyclone Motorcycle Rescue, Towing and Transport was recommended to me by a friend, and now I know why – the quality of service I received was outstanding. These folks took care of my bike like they owned it!
Keep up the good work!”
“The level of service at Cyclone Motorcycle Towing is fantastic.
Having been a customer for many years, I am consistently impressed by the professionalism of every staff member I have come in contact with.
Thank you! Joel Dobbs, NRH July 2009”
Cyclone came out on Christmas Day to tow my bike!! And did not upcharge "holiday rates" !! Merry Christmas!!
Mike Dec 2008
About a year ago my wife crashed her motorcycle while on a ride, around Mineral Wells. Cyclone came to pick up her motorcycle, loaded it in their trailer and took us back home quickly and safely. The motorcycle arrived home without any additional damage and because of their willingness to work late we were able to get it back home on the same day.
I wish no fellow rider ever has to be towed back home, but if you do need towing services, you can count on Cyclone !